FAQ'S

What is your Wax made of? 

We use Soy Wax which is biodegradable and vegan friendly so no animal products and no animal testing has been carried out during it's manufacture. Not only are they non toxic as Soy Wax is made from vegetable oil which makes them clean burning but it also burns up to 50% longer than other waxes. It's better for the environment, better for your beautiful homes and family and creates a long lasting clean product. 

Are you an Eco-Friendly business?

Most of the suppliers we have sourced to date focus on reusable, recyclable and biodegradable options which helps us in our approach to become an environmentally friendly company. Over time we will be making genuine efforts to reach this goal to be sustainable across all areas of the business. So far: 

  1. Our Soy Wax is Biodegradable and Eco-Friendly 
  2. Our glitter for our Scented Wax is Biodegradable 
  3. Currently we are phasing out our normal labels and replacing any paper used for labels with recycled paper.  (E.g our CLPs and Logos) 
  4. We use Biodegradable Cellophane packaging for our Scented Wax Bars
  5. Our White Magnetic Gift boxes are made from 40% recycled boxboard which is fully recyclable 
  6. The majority of our postal box packaging is also fully recyclable
  7. Our Tissue paper is recycled made from pulp fibres and roughly 35% of the electricity used to make this product is produced from renewable sources 

When will I receive my order? 

We aim to turn orders around as quickly as possible but as a maximal guide we will dispatch within 7-10 working days. 

How will you send my order? 

All orders will be dispatched via 2nd class Royal Mail delivery in order to keep postage costs down for you. 

I have an issue with my order?

If you are unhappy with your order items can be returned within 14 days of receiving it but they must be unused in original packaging. Please send us an email if you have any problems: jasmineblushhomefragrance20@gmail.com